Terms and Conditions
Please read these Terms and Conditions carefully before using our website and making any purchases from POS MARTT Pty Ltd ("POS MARTT," "we," "us," or "our").
By accessing and using our website, you agree to comply with these Terms and Conditions, as well as any other applicable laws and regulations. If you do not agree with any part of these terms, please refrain from using our website and services.
1. Shipping Policy:
- We strive to process and ship all orders as quickly as possible.
- Shipping fees may vary based on your chosen shipping method and location.
- Once your order is shipped, we will provide you with a tracking number for monitoring the delivery status.
2. Return Policy:
- We offer a 7-day return policy starting from the date of delivery.
- To be eligible for a return, the product must be in its original condition, unused, undamaged, and with all accessories and packaging included.
- A restocking fee of 20% will be applicable for all eligible returns.
- Consumable items, such as thermal paper rolls and printer ink cartridges, are non-refundable.
3. Product Inspection and Refund Process:
- All returned products will undergo a thorough inspection to ensure they meet the return policy criteria.
- Once approved, the refund process will be initiated. Please allow several business days for the refund to be processed and reflected in your original payment method.
4. Product Warranty:
- Our products are covered by a manufacturer's warranty, the terms of which may vary depending on the product.
- Please refer to the specific warranty details provided with the product or on our website for more information.
5. Product Compatibility:
- We provide detailed product specifications on our website to help you make informed purchasing decisions.
- It is your responsibility to ensure that the purchased product is compatible with your existing hardware and software systems.
6. Website Content:
- The content on our website is provided for general informational purposes only. We strive to ensure accuracy, but we do not guarantee the completeness, accuracy, or reliability of the information.
7. Intellectual Property:
- All content and materials on our website, including logos, trademarks, graphics, images, and texts, are the property of POS MARTT and are protected by applicable intellectual property laws.
8. Limitation of Liability:
- POS MARTT shall not be liable for any indirect, consequential, or special damages arising out of the use or inability to use our products or services.
9. Governing Law and Jurisdiction:
- These Terms and Conditions shall be governed by and construed in accordance with the laws of Australia.
- Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of the courts of Australia.
10. Changes to Terms and Conditions:
- POS MARTT reserves the right to modify or update these Terms and Conditions at any time without prior notice.
- It is your responsibility to review these Terms and Conditions periodically for any changes.
Contact Us: If you have any questions or concerns regarding these Terms and Conditions or any other aspect of our services, please contact us at:
- Email: sales@posmartt.com
- Phone:1300 519 858
By using our website and purchasing our products, you acknowledge that you have read, understood, and agreed to abide by these Terms and Conditions.
Thank you for choosing POS MARTT Pty Ltd, and we look forward to serving you and providing top-quality POS solutions in Australia.